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Chromebook Issues
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Knowledgebase Chromebook Issues

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Press "Ctrl + Shift + Refresh" on your keyboard.  

Updating ChromeOS

Login to the Chromebook Open the Quick Settings panel from the bottom-right corner and click on the Gear Icon Next, move to “About ChromeOS” in the left sidebar.

Keyboard Typing Incorrect Letters

This occurs when the keyboard layout is changed from English (US) to something else. This issue can be resolved from the lock screen or while logged in. To change the keyboard back to the proper layou...

Factory Reset a Chromebook / Chromebook not Turning on or Charging

Factory resetting a Chromebook can fix a myriad of issues including a Chromebook not turning on despite being plugged in. The factory reset procedure is as follows: Press Escape + Refresh + Power. Yo...

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